October 30, 2014

Look Up: The Virtues of the Unexpected

Digital media. It’s everywhere. Between our searches on Google, videos on YouTube, friends and connections on Facebook and LinkedIn, the people we follow on Twitter, the images and ideas we collect on Instagram, Reddit, Pinterest, Vine and others, we can connect 24/7 using our computers, tablets and smartphones. The thing is, this breathtaking volume of messages and images has distracted us from the real thing, the powerful experience of connecting with people in person, in the moment. Look up. If you’re reading this in a public space, I’d bet that many (if not most) of the people surrounding you are […]
October 23, 2014
vintage_heart_1

Let Your Customers Love You!

Nobody does business with a company because they expect to be disappointed. How ever you managed to win a customer’s business – your reputation, a product or promotion, a referral or just plain old convenience – that customer is predisposed to like your company. Get that first interaction right, and they might even end up loving you. What a gift! Before you even try to answer a question, take an order, propose a solution or solve a problem, the customer is on your side. In the beginning, you have a big leg up. Way (way, way) back when I was […]
October 16, 2014

Three Ways to Help Investors in Scary Markets

  Equity investors, for the most part, have had a nice time since the market recovery began following the ’08 – ’09 collapse. In the five years since, the losses they experienced during the crisis and its aftermath have recovered and investors have delightedly watched as the major indexes have all entered record territory. That is until recently. Since its peak a little less than a month ago, the S & P 500 Index is down nearly 7% as of this writing. After a rally of several years, you might think that investors would be philosophical about the downturn, right? […]
Contact US
Contact Us




captcha

Close

Close